L Bereavement

South West Surrey Cruse

Milford & Villages Day Centre
Chapel Lane
The death of someone close can be shattering. Everyone experiences grief differently; there is no ‘normal’ or ‘right’ way to grieve. How we react will be influenced by many different things, including our age and personality, our cultural background and religious beliefs, our previous experiences of bereavement, our circumstances and how we cope with loss.

Cruse is a national charity that provides advice, information and support to anyone who has been bereaved (children, young people and adults), whenever or however the death occurred. The service is provided by trained, experienced volunteers and is confidential and free.

At South West Surrey Cruse we provide a service to anyone bereaved by death who lives in the Guildford, Surrey Heath and Waverley Borough Council areas
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L Carers

Action For Carers

Coniers Way
Action for Carers Surrey is led by carers, run by an executive committee of carers and supported by professionals from Health, Social Services and the voluntary sector.

Our main aim is to raise awareness of carers’ needs and concerns throughout the county and to work in partnership with statutory services such as health care and social care teams to promote how best they can serve carers within Surrey. Our GP Carer Awareness Team works particularly with GPs and Primary Care professionals.
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Carers Support Guildford

Howards Building
69 - 71 Burpham Lane
Guildford, GU4 7NB
The term Carer refers to someone who looks after a family member, partner or friend in need of help because they are in ill health, frail or have a disability. The help they provide is unpaid. This includes Parent Carers of disabled and special needs children, people caring for someone with mental health problems, and people caring for someone who is substance or alcohol dependant.

Our team of Carers Support Workers visit Carers in their own homes, at another suitable venue or by appointment at our offices. You can talk to one of our team in confidence.
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L Community

Diocese of Guildford Communities Engagement Team

Diocesan House
Quarry Street
Helping make local communities more accepting and healthier places.

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Voluntary Action South West Surrey

39 Castle Street
For information on volunteering, community activities and support for voluntary sector
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L Debt

Christians Against Poverty

4 South Way
Our Guildford Debt Centre is run in partnership with Westborough URC and gives free debt help to anyone who feels weighed down by debt.
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L Disability


Headway House
North Road
Headway Surrey provides support and services for those affected by brain injury across the county of Surrey.
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Samson Centre for MS

The Samson Centre
Waterside Centre
The Samson Centre is the home of the Samson Centre for MS, formerly known as the Multiple Sclerosis Therapy Group (Guildford), or MSTG(G), which is a self-help group for people affected by Multiple Sclerosis.
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Sight for Surrey

Shool Lane
Sight for Surrey (formerly Surrey Association for Visual Impairment) is the largest charitable organisation in Surrey working with people who have or who are experiencing the effects of sight loss. The charity has provided support to the blind and partially sighted community since 1922.

Our mission is to help anyone whose eyesight has become a cause for concern, whether they are registered with a sight impairment or not, to help them lead full and independent lives.
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Surrey Coalition of Disabled People

Coniers Way
The aim of the Surrey Coalition is to campaign and promote the rights of disabled people to have equality of opportunity and to live independently. This means influencing the policies, strategies and services which impact on the lives of disabled people to make them better and more accessible for everyone.
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Surrey Disabled Peoples Partnership

51 Commercial Way
We are an independent organisation run and controlled by disabled people. As such, we are very close to the issues and challenges faced by disabled people, and uniquely placed to provide meaningful and practical support, information and advice. Please take a look around our site to find out more. We welcome your contribution and feedback.
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L Domestic Abuse

SW Surrey Domestic Abuse Outreach

We provide support to victims of domestic abuse in the local community, offering impartial advice and any information that will assist helping victims to make life long changes.

We offer a wide range of practical advice, help and support to victims of domestic abuse both male or female that live in the Guildford or Waverley Borough areas.
We have a children's outreach that works along side our service offering help through Art therapy to children that have been effected by the abuse either directly or indirectly.
We also have counselling for our clients along side programmes like the freedom and survivor groups.
The service is confidentially and is needs led, we listen and help support in what ever way we can to empower the clients to achieve their goals.
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L Employment


Millmead House
If you work less than 16 hours per week and live in Guildford, you could be eligible for impartial, professional careers information and guidance from a Learning and Careers Adviser based in our Housing Advice Centre.

The ETHOS project (Employment and Training, Housing Options Support) links together both employment and housing. ETHOS offers support to Council and Housing Association tenants and other local residents to secure jobs, access to training and education.
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L Family

Surrey Family and Mediation Services

Surrey Family & Mediation Services (SFMS) has over 30 years experience of providing successful family mediation in Surrey
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L Generalist

Ash Citizens Advice Bureau

Ash Hill Road
We offer free, confidential and impartial advice to all, regardless of age, disability, gender, race or sexuality.
Drop-in sessions Monday - Thursday 9:30am - 1:00pm
Appointments Monday - Thursday 1:30pm & 2:45pm
Telephone only advice service Fridays 10:00am - 1:00pm
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Guildford Citizens Advice Bureau

15 -21 Haydon Place
Guildford Citizens Advice bureau offers practical, up-to-date information and advice on a wide range of topics. Our advice is available to anyone who lives or works in the Borough of Guildford regardless of race, gender, sexuality, age, nationality, disability or religion.

We are a member of the national Citizens Advice service, which provides the extensive information system we use to advise clients and sets standards for advice, training, equal opportunities and accessibility in the bureau.

We are a local independent charity, dependent on a workforce of paid staff and trained volunteers. Our major sponsors are Guildford Borough Council, Surrey Primary Care Trust, Macmillan Cancer Support and Guildford Poyle Charities who sponsor our website.
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Surrey Law Centre

Free Legal Advice Clinics: see our website for details of times and venues.
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L Housing

Guildford Action

Beverley Hall
71 Haydon Place
Guildford Action is an independent registered charity, which has been working within the local community for over 30 years helping homeless Individuals as well as isolated families. Our mission is to ‘Enhance the lives of all those we come into contact with’. We have seen a massive increase in numbers of those accessing the projects over the past year due to economic climate and social welfare reforms. The projects are:

The Guildford Action Day Service that supports those who are homeless, have been homeless or those on a low income, through meeting basic need as well as group work. We offer showers, access to primary healthcare, clothing, food alongside non-judgemental advice and advocacy within the safe warm environment of the centre.
The GAF (Guildford Action for Families) support service, which supports isolated families with all issues involving the bringing up of children. We aim to maximise the potential of every child and family, we come into contact with. The GAF Team work with families in their own homes through outreach. Also drop-in sessions within the families own communities to increase confidence and self esteem.

Issues faced by those we support may include debt, housing, mental health challenges, isolation, relationship breakdown, domestic abuse, parenting skills, employment and substance misuse.
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Guildford Mediation Service

PO Box 747
Community Mediation - assists and empowers individuals and organisations to engage, transform and resolve conflicts through the use of collaborative, constructive processes which help you get heard, get agreement and get your life back.

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Lesbian, Gay, Bisexual, Trans, questioning (LGB&T) Helpline giving support, advice and information in confidence.

Are you Lesbian, Gay, Bisexual, Trans., curious or just not sure? Are you a parent or friend of a LGBT person?

For support, advice, guidance or information for any reason, get in touch with us.
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L Mental Health

Oakleaf Enterprise

101 Walnut Tree Close
Oakleaf is the only mental health charity in Surrey working as a social enterprise to provide vocational training for those suffering from mental health issues.

We offer training in horticulture, upholstery, IT and print finishing, enabling people to acquire new skills and ultimately return to work. Alongside these we offer a range of Social Inclusion Activities that cater towards building confidence, physical health and wellbeing.

Through their placement at Oakleaf, our clients are able to gain up-to-date qualifications, practical experience and increase their confidence levels.

Oakleaf also operates as a social enterprise, selling high quality upholstery, gardening and print finishing and fulfilment services at competitive rates.
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Richmond Fellowship

Fountain House
Cleeve Road
We provide a range of mental health support services:

Residential – our care homes and 24hr hour supported housing schemes provide round the clock support for individuals, often as a step down from a stay in hospital or as an alternative to being admitted to hospital
Supported living – we provide accommodation as a registered social landlord with staff available to help people develop their independent living skills while our floating support workers provide similar help in people’s own homes
Community-based – we provide support on a group or individual basis to help individuals access social networks and peer support, and engage in everyday mainstream opportunities
Employment – we support people who are recovering from mental health problems return to paid employment, voluntary work or training and help employees with mental health problems, including stress, anxiety and depression, to stay in work.
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L Older people

Age UK Surrey

Rex House
William Road
Age UK Surrey is an independent local charity. We work for all people over the age of 50 offering a wide range of services to help them make the most of life.
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L Practical Help

Furniture Link

Unit 4
We recycle, refurbish and reuse
good quality,pre-owned donated furniture
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North Guildford Food Bank

St Clare's Church
Cabell Road
The North Guildford food bank at St Clare’s, Park Barn, the New Hope Centre, Bellfields and in Merrow (at the Bushy Hill Community Centre) has been set up to provide temporary help for individuals and families in the Guildford area who are in need. Working alongside local agencies and churches, we want to ensure that no-one goes hungry.

We receive non-perishable food from local churches, schools and businesses to make up food parcels. These parcels are given in exchange for a food voucher granted by various agencies such as the Citizens Advice Bureau, Social Services, council etc to those experiencing short term financial difficulties.
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L Prisoner Support

Send Family Link

HMP Send,
Ripley Road
Send Family Link is a registered charity providing support services for families visiting women in custody at HMP Send, with a particular focus on children with a mother in prison. Our aims are to reduce the emotional stress of visiting a loved one in prison and to help families maintain relationships during a prison sentence.

We provide supervised play activities for children during prison visits, advice and information for families, and refreshments. We also run special Family Days and Mother & Toddler Groups for mothers in prison to spend quality time with their children.
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L Sexual Abuse


PO Box 1009
Rape And Sexual Abuse Support Centre, providing helplines, groups, ISVA and support for men and women
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L Substance Misuse


14 Jenner Road
Catalyst works in a number of ways to alleviate the damage to and promote the health of people affected by drug and alcohol problems, and with wellbeing issues such as depression, stress and anxiety.
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Surrey Drug and Alcohol Care

Surrey Drug and Alcohol Care Ltd (SDAC) operates a helpline open to callers 24 hours a day, 365 days a year. We offer help and support for anyone who is concerned about the problems that Drugs and Alcohol cause. They could be users themselves, parents, siblings or friends. Usually many people are affected by the problems of a single user and we want to help anyone touched by the misuse of drugs and alcohol. In addition, for residents within the Surrey County Council area, we can offer referrals into professional treatment services. These treatment services are only available for Surrey residents, although our telephone advice and support is available to anyone in the country and we can direct them to their local services if needed.
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Guildford Advice Services

The organisations shown on this map are all members of Guildford Advice Services and can provide information, advice, help and support on a wide range of topics.

If you cannot find what you are looking for then contact Voluntary Action South West Surrey on 01483 504626.

Guildford Advice Services is a Big Lottery funded project.

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